Privacy policy

Privacy Policy

Last Updated: 25th July, 2026

Welcome to Zolvie Fashion. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through our payment partners)

  • Order history

  • Account login information (if applicable)

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring website

  • Website usage data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Verify transactions and prevent fraud

  • Communicate order updates and shipping information

  • Respond to customer support requests

  • Improve our website, products, and services

  • Personalise your shopping experience

  • Send promotional emails and marketing communications (where permitted by law or with your consent)

  • Comply with legal and regulatory obligations

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

  • Remember your preferences

  • Keep items in your shopping cart

  • Analyse website traffic

  • Improve website functionality

  • Measure marketing performance

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

4. Third-Party Services

We may use trusted third-party service providers to operate our business, including but not limited to:

  • Payment gateways

  • Shipping and logistics partners

  • Email marketing providers

  • Analytics services

  • Advertising platforms

  • Customer support tools

  • Shopify and Shopify applications

These service providers receive only the information necessary to perform their services and are expected to protect your information in accordance with applicable laws and their own privacy commitments.

Our website may also contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

5. Payment Information

We do not store your complete credit card, debit card, UPI, or banking information on our servers.

Payments are processed securely through trusted third-party payment providers that use industry-standard security measures and encryption.

6. Data Security

We take reasonable administrative, technical, and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

These measures include:

  • Secure Socket Layer (SSL) encryption

  • Restricted access to customer information

  • Secure payment processing

  • Regular monitoring of our systems

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal, tax, accounting, and regulatory requirements

  • Resolve disputes

  • Enforce our agreements

When your information is no longer required, we will securely delete or anonymize it where appropriate.

8. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send you updates about:

  • New product launches

  • Special offers

  • Discounts

  • Promotions

  • Brand news

You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

9. Customer Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information where legally permissible

  • Withdraw consent for certain processing activities

  • Opt out of marketing communications

  • Request information about how your personal data is processed

To exercise these rights, please contact us using the details provided below.

10. Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

11. Compliance with Indian Laws

We are committed to handling personal information in accordance with applicable laws and regulations in India, including relevant data protection requirements that apply to our business.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page along with the revised "Last Updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Joy Jagannath Enterprise  Pvt Ltd

Email: joyjagannathenterprise4@gmail.com

Phone: 9123893234

Business Address: Green Glen Layout, Bellandur, Bengaluru, Karnataka - 560103 

Business Hours:

Monday to Saturday

10:00 am - 7:00 pm

We will make reasonable efforts to respond to your inquiries in a timely manner.